Privacy Policy

Last updated January 1, 2025

At Saino, we believe privacy is fundamental to trust. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information we collect

We collect information to operate, improve, and secure our services.

Information you provide

Account details (name, email, password) when you sign up.

Usage data (inputs, settings, preferences) when using our platform.

Billing information when you upgrade to a paid plan.

Information we collect automatically

Log data (browser type, IP address, device info, session activity).

Cookies and analytics data to understand how our product is used and improve performance.

Information from third parties

If you connect Saino to third-party services (e.g., Notion, Slack, Zapier), we may access limited data from those integrations only as needed to perform actions you authorize.

2. How we use your information

We use data to:

Provide, operate, and improve Saino’s AI services.

Process transactions and manage your account.

Analyze performance to optimize accuracy and speed.

Communicate with you about updates, support, or policy changes.

We do not sell your data to advertisers or other third parties.

3. Data security

We use industry-standard encryption and secure storage to protect your information. Access to data is strictly limited to authorized personnel for operational purposes only.

However, no online system is entirely risk-free. We encourage users to avoid sharing sensitive personal or proprietary data in prompts or inputs.

4. Your rights

You can:

Access, update, or delete your account data anytime.

Request export of your data in a portable format.

Opt out of marketing emails with one click.

To make a request, contact us at privacy@saino.ai

5. Data retention

We retain data only as long as necessary to provide our services or comply with legal obligations. Deleted data is permanently removed from active systems within 30 days.